We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.
Requirements
- 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
- Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
- Highly analytical, with the ability to interpret engagement data and optimise campaigns.
- Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
- Comfortable working cross-functionally with product, marketing, and client-facing teams.
- Strong operational discipline and ability to manage multiple campaigns simultaneously.
Benefits
- Generous leave policy
- Christmas week off
- Birthday leave
- Quarterly mental health days
- Flexible work arrangements
- Work-life balance
- Medical coverage
- Performance bonus
- Development budget
- Mental health support
- Socials and communities