Interac is seeking an AppOps Specialist to maintain and support their highly distributed, high-performance payment system. The successful candidate will have 8+ years of software development experience, preferably in Java or maintenance, with a focus on improving application reliability. The role will involve troubleshooting applications, designing and instrumenting monitoring dashboards, and tuning alerts.
Requirements
- University Degree in Computer Science Engineering or equivalent combination of education and experience
- Core Java Object Oriented programming and understanding of basic Enterprise Integration Patterns
- Experience in application support and maintenance of Java/JEE applications
- Good knowledge of REST APIs
- Debugging expertise in Java tool stack
- Minimum 3 years experience in Application Support with focus on improving application reliability
- Experience in payment system or banking domain
- Excellent understanding of ITIL service management processes
- Skilled in IT problem diagnosis and resolution
- Experience in supporting high-throughput, low latency systems
- Experience in maintaining high-performance, service-oriented architectures
- Experience in scripting tools such as Power shell, BASH, Python, Ansible
- RDBMS expertise - Oracle and/or DB2
- Solid understanding of different types of open source packages, preferably anything Spring, Apache and data transformation (jaxb2, json, xml)
- Strong communication skills - verbal and written (technical documentation)
- Participated in the overall delivery of software components as part of an agile development process
- Strong communication and interpersonal skills, with an ability to communicate effectively and professionally
- Willingness to learn new technologies and maintain industry knowledge
- Demonstrated ability to achieve successful outcomes when handling difficult situations & customers
- Demonstrated ability to manage multiple priorities & follow through on projects to completion
- Ability to stay organized and deal with information coming from different sources at once
- Ability to stay positive and thrive under pressure
- Open to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands
- SRE (Site Reliability Engineering) expertise is a nice to have
- Eligibility to work for Interac Corp. in Canada in a full-time capacity
Benefits
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
