クライアントオンボーディング・アソシエイト

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is seeking a Customer Onboarding Associate to interact with internal and external stakeholders, resolve client inquiries, and ensure compliance with AML and KYC guidelines. This role involves problem-solving, process learning, and working within a dynamic team to enhance financial opportunities through advanced technology.

Requirements

• Interact with internal and external stakeholders on customer account openings.
• Troubleshoot and resolve client questions.
• Identify, analyze, and escalate complex problems.
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, including written and oral communication.
• Knowledge of AML and KYC procedures.
• Efficiency, self-motivation, and diligence.
• Ability to perform multiple tasks independently.
• Strong organizational and team work skills.

Benefits

• Competitive pay
• Annual performance bonuses
• Stock grants
• Social Security/Insurance benefits
• Annual vacation package
• Fully equipped kitchen
• Modern office with convenient access
• Hybrid working model