Customer Value Analyst Intern

Customer Value Analyst Intern role at interactive investor, assisting in delivering customer engagement, loyalty, and retention initiatives. Opportunity to gain hands-on experience in customer analytics, lifecycle engagement, and value-led decision-making within a fast-paced financial services environment.

Requirements

• Assist in delivering customer engagement, loyalty, and retention initiatives
• Support analysis of customer data to understand behaviours, engagement patterns, and opportunities to improve customer outcomes and value
• Work with cross-functional teams to support customer value-focused projects
• Support creation of reports and presentations tracking key customer metrics
• Conduct research into customer behaviours, industry trends, and competitor approaches
• Assist with testing and optimisation of customer communications and experiences

Benefits

• Group Personal Pension Plan
• Life Assurance and Group Income Protection
• Private Medical Insurance
• Staff discounts on investment products
• Personal & well-being fund
• Retail discounts
• Voluntary flexible benefits