Product Design Director

Intercom is hiring a Product Design Director to lead from the front, raising the bar on craft, building high-performing teams, and helping move fast through ambiguity.

Requirements

• Leading and growing high-performing design teams in product-first companies
• Hiring, coaching, and developing designers at all levels — from IC to leaders/managers
• Owning execution across a primary product line and a portfolio of features
• Driving design excellence through every detail
• Partnering deeply with Product and Engineering leadership to align on priorities, make tradeoffs, and move fast
• Thriving in ambiguous, fast-changing environments — and turning chaos into clarity
• A track record of driving a team to ship great software, not just making decks about it
• Strong visual sensibility, high standards for craft, and an eye for detail
• Demonstrated product taste — you know what great looks like, and you can help teams get there

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance