Join Intercom as a Senior Engineering Manager to lead Team Billing, building and enhancing Intercom's billing, subscription, invoicing, and metering capabilities. Drive clarity, focus, and execution across a mission-critical platform.
Requirements
- 5+ years managing software engineering teams building and shipping customer-facing or revenue-impacting systems
- Strong technical leadership: comfortable diving into architecture, debugging complex systems, reviewing designs, and making pragmatic tradeoffs
- Proven ability to lead a cross-functional, full-stack team through planning and delivery with clear ownership of business outcomes and product health metrics
- Excellent product sense and customer empathy: you translate ambiguous requirements into clear scopes, milestones, and measurable impact
- Skilled communicator who drives alignment across partner teams (Sales, Finance, Enterprise Systems, Analytics, Product, Design)
- Track record of cultivating and managing senior relationships across Finance, Enterprise Systems, and Analytics
Benefits
- Competitive salary and equity in a fast-growing start-up
- Served lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers
- Cycle-to-Work Scheme for cyclists