Senior Social Media Strategist

We’re hiring a Senior Social Media Strategist to take our organic social presence to the next level. You’ll define and execute our social strategy across channels, support internal stakeholders in turning their work into social impact, and lead a company-wide approach to employee and executive activation.

Requirements

• Define and execute our social strategy across channels
• Support internal stakeholders in turning their work into social impact
• Lead a company-wide approach to employee and executive activation
• Collaborate with our US based Social Media Manager
• Own and evolve the strategy for Intercom and Fin’s organic social presence across LinkedIn, X, YouTube and more
• Partner with GTM workstream leads to translate their launches, ideas, and insights into social activations that earn reach and attention
• Enable our executive team and employees to build meaningful influence, creating playbooks, toolkits, and working directly with them on their content
• Collaborate with our SMM on proactive and reactive engagement, from daily comments to orchestrated mindshare plays
• Run campaigns and moments, building and executing multi-post social plans that elevate our biggest launches and announcements
• Experiment relentlessly! Test content formats, creative approaches, timing, AI tools, and emerging platform features to optimize what works
• Use AI to move faster and smarter, from ideation to copywriting to distribution planning
• Oversee our YouTube strategy and agency relationship, making sure we’re maximizing the reach and value of our video investments
• Keep our channels sharp and current, ensuring everything live reflects our latest story and message
• Make strong, proactive choices. You won’t wait for a brief or a prompt; you’ll be shaping our agenda and our presence

Benefits

• Competitive salary
• Equity in a fast-growing start-up
• Lunch every weekday
• Snack foods and a fully stocked kitchen
• Regular compensation reviews
• Pension scheme & match up to 4%
• Life assurance
• Comprehensive health and dental insurance
• Flexible paid time off policy
• Paid maternity leave
• 6 weeks paternity leave for fathers
• Cycle-to-Work Scheme
• MacBooks
• Windows for certain roles when needed