Staff Forward Deployed Engineer

As a Staff Forward Deployed Engineer, you'll work directly with customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You'll lead by example, acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Intercom.

Requirements

• 2+ years serving as the primary technical leader for a team
• Deep knowledge of a high-level programming language
• Proficient using and writing REST APIs to integrate systems effectively
• Strong communicator who tailors the message to any audience
• Willing to travel and work on-site with customers to build strong relationships and deeply understand their needs

Benefits

• Competitive salary
• Equity in a fast-growing start-up
• Served lunch every weekday
• Fully stocked kitchen
• Regular compensation reviews
• Pension scheme & match up to 4%
• Life assurance
• Comprehensive health and dental insurance
• Flexible paid time off policy
• Paid maternity leave
• 6 weeks paternity leave for fathers
• Cycle-to-Work Scheme
• MacBooks for all employees
• Windows for certain roles when needed