Staff Machine Learning Scientist

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. We are looking for a Staff Machine Learning Scientist to join our team, which is responsible for defining new ML features, researching algorithms and technologies, and rapidly getting first prototypes in our customers' hands.

Requirements

• 5-8 years applied ML experience
• Previous background in a senior/staff role (data science, software development or academic)
• Significant, demonstrated impact that your work has had on the product and/or the teams
• Strong programming skills
• Experience as the primary technical leader for a team
• Strong communication skills, both within engineering teams and across disciplines.
• Comfort with ambiguity
• Typically have advanced education in ML or related field (e.g. MSc)
• Scientific thinking skills

Benefits

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• Cycle-to-Work Scheme
• MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
• Relocation support for those moving to our offices