Senior Account Manager - Online Reputation Management

We are seeking a seasoned Senior Account Manager to lead strategic ORM programs across multiple industries, developing digital reputation strategies and overseeing content and search suppression initiatives.

Requirements

• 7–9 years of experience in digital communications, SEO, or online reputation management.
• Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment.
• Deep understanding of search algorithms and AI-driven search trends.
• Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results.
• Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms.
• Strong analytical abilities and experience translating data into actionable insights.
• Excellent client management and presentation skills; calm and strategic under pressure.
• Experience handling sensitive or crisis-related situations with discretion and professionalism.

Benefits

• Competitive benefits package
• Medical/dental/vision support
• Paid time off
• 401(k)
• Flexible remote work arrangements