As a Senior Account Manager, you will manage the success of our customer relationships, drive product expansions, and ensure customers are satisfied and expanding their partnership with us.
Requirements
- 5+ years in a customer-facing role such as Account Management, Customer Success, Renewal/Expansion Management
- Experience collaborating with new business Account Executives, Technical Account Managers, and Executive Stakeholders both internal and external
- Experience working at a SaaS or technology company supporting SMB banks and/or credit unions highly preferred
- Exceptional communication, consultative approach, problem-solving, and relationship-building skills
Benefits
- Health: medical, dental, and vision insurance and wellbeing resources and programs
- Time away: Public holidays and discretionary PTO package for flexible days off
- Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability, equity shares
- Family: parental leave