IT Support Technician I - Buenos Aires

Interlaced is a cloud-focused IT services provider hiring an IT Support Technician I in Buenos Aires, Argentina. The candidate will provide technical support to clients via remote sessions and work on proactive maintenance, internal initiatives, and personal education. The position requires knowledge of common business technologies and experience working in diverse technical environments.

Requirements

• Acting as a key layer of Interlaced's support team
• Self-sufficient when taking proactive and reactive tickets
• Gatekeeper for Key Contact approval process and contact verification
• Develop knowledge of internal Interlaced systems and client facing technology solutions
• Provide training to IT Support Associates and new Interlaced employees

Benefits

• Competitive compensation ($18,000-$22,000 annual DOE) and open ended contract
• Cell phone and health & wellness reimbursements
• 5 paid Vacation days annually
• 16 paid Holidays annually - 6 fixed and 10 flexible
• 2 paid volunteer days annually
• Paid sick time