IT Support

Join ROGII as an IT Support Specialist to provide first- and second-level technical support for hardware, software, and network-related issues. Deliver outstanding customer service through clear communication and effective problem-solving.

Requirements

• Provide first- and second-level technical support for hardware, software, and network-related issues
• Set up and maintain workstations, laptops, printers, and other IT equipment
• Troubleshoot connectivity problems and escalate when necessary
• Install and configure operating systems, applications, and updates
• Manage user accounts and permissions across relevant platforms
• Collaborate with fellow IT team members to support infrastructure initiatives
• Document technical issues and resolutions to contribute to internal knowledge sharing
• Deliver outstanding customer service through clear communication and effective problem-solving

Benefits

• competitive salary
• comprehensive benefits package
• opportunities for professional growth and development