IT Desktop Support Analyst

Role Overview

The IT Desktop Support Analyst supports the Senior IS Analyst in maintaining and enhancing the organization's information systems infrastructure, ensuring reliable and efficient IT operations.

What You Will Do

Provide basic hardware and software support to end users, install and configure standard hardware peripherals and software, and manage routine system maintenance tasks.

Why It Might Be a Fit

Strong customer service skills and communication abilities are required, as well as the ability to work independently and prioritize tasks.

Requirements

• Associate degree in information technology or equivalent experience
• 1-2 years of technical support experience
• Knowledge of Windows operating systems and Microsoft Office
• Basic networking knowledge
• Strong customer service skills and communication abilities
• Ability to work independently and prioritize tasks