AI Research & Operations Analyst Lead

We're looking for an experienced and energetic AI Research & Operations Analyst Lead to lead and mentor our team of Associate AI Research & Operations Analysts, shape how Internet Brands adopts and scales AI across its portfolio, and help explore and answer technical and operational questions regarding GenAI.

Requirements

• 3+ years of professional experience in software engineering, technical analyst, or project management, with meaningful exposure to web application development (front-end, back-end, or full-stack).
• 1+ years of experience managing, leading, or formally mentoring a team of individual contributors.
• 2+ years of hands-on experience working with generative AI tools, platforms, or applications — including practical use of LLM APIs (e.g., OpenAI, Anthropic, Google), prompt engineering, and building or evaluating AI-powered agents and workflows.
• Strong communication and interpersonal skills — able to build trust with both technical and non-technical stakeholders, facilitate productive conversations, and deliver clear written and verbal updates.
• Demonstrated ability to scope ambiguous requests: asking the right questions, identifying constraints, and breaking work into executable pieces.
• Experience triaging and problem-solving complex technical or operational issues, including helping others get unstuck.
• Highly organized and comfortable managing a team workload across multiple concurrent projects.

Benefits

• Health insurance options such as medical, dental, and vision coverage
• Flexible spending accounts (FSA) for medical and dependent care
• Short-term and long-term disability insurance
• Life and AD&D insurance
• 401(k) retirement savings plan with a company match
• Paid time off (PTO)
• Paid holidays
• Commuter benefits
• Access to Employee Assistance Program (EAP) and well-being coaching services
• Voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services