Technical Support Analyst

Internova Travel Group is looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment. The candidate will assist in the onboarding process for new hires and support various software packages including Microsoft Office and Adobe Products.

Requirements

• Associate’s degree in MIS/CIS or equivalent business/industry training
• At least 3 years of equivalent on-the-job experience
• Familiarity with ITSM tools
• Hands-on experience with IT system implementation and troubleshooting support for core Microsoft technologies

Benefits

• Medical insurance
• Meal tickets
• Transportation allowance
• Paid time off
• Discounted employee travel options
• Access to LinkedIn Learning webinars and courses