Technical Support Engineer
InteticsManila, Philippines
Posted December 16, 2025
Full Time
About the Company
Intetics Inc. is a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions.
Job Description
Intetics Inc. is looking for a Technical Support Engineer to join our dynamic team, providing custom software application development and digital solutions.
Requirements
- Help customers by answering their toughest technical questions
- Provide technical support to customers using email, chat, and Zoom
- Troubleshoot logs to identify errors/exceptions and their root cause
- Collaborate internally and improve team processes
- Create support knowledge base articles, enablement resources, or automation workflows
- Communicate customer needs and provide product feedback
Benefits
- Full-time employment
- Remote work