Customer Success Team Lead
IntigritiUnited Kingdom
Posted March 30, 2026
Full Time
About the Company
Cybersecurity company with a focus on making a real impact, providing a clear career path, and celebrating individuality.
Job Description
Customer Success Team Lead to join a growing B2B SaaS organization, leading a team of Customer Success Managers, mentoring, driving customer outcomes, and aligning team performance with company objectives.
Requirements
- Circa 4+ years of experience in Customer Success, Account Management, or a similar role
- Circa 2+ years of experience in a leadership or mentoring capacity
- Strong communication and interpersonal skills
- Demonstrated success in managing high-value customer relationships
- Analytical mindset with the ability to monitor and interpret performance metrics
- Familiarity with Customer Success tools and CRM systems
Benefits
- Competitive salary and uncapped commission
- 26 days of annual leave and Bank Holidays
- Top-notch Private Healthcare and Health Cash Plan
- Hybrid working model
- Initial home office budget
- 2-month work abroad policy
- Great training and yearly learning budget
- Employer pension scheme
- Enhanced maternity pay
- Social activities and team outings
- Referral bonus
- Employee Assistance Program
- Great hardware and access to the best tools to be successful in your role
- Mobile subscription contribution
