Senior Technical Support Engineer - Cybersecurity SaaS
Intuition Machines, Inc.Romania
Posted September 22, 2025
Full Time
About the Company
Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world.
Job Description
Senior Technical Support Engineer - Cybersecurity SaaS position at Intuition Machines, a company that uses AI/ML to build enterprise security products. Job involves troubleshooting complex technical problems, improving product reliability, and ensuring a smooth customer experience.
Requirements
- 5+ years in software engineering or technical support with strong coding experience
- Proficiency in Python, JavaScript, HTML, and CSS
- Experience with distributed systems, web security, and large-scale applications
- Strong problem-solving skills and attention to detail
- Excellent communication and collaboration skills
Benefits
- Fully remote position with flexible working hours
- An inspiring team of colleagues spread all over the world
- Pleasant, modern development and deployment workflows: ship early, ship often
- High impact: lots of users, happy customers, high growth, and cutting edge R&D
- Flat organization, direct interaction with customer teams