Senior Technical Support Engineer - LATAM
Intuition Machines, Inc.São Paulo, São Paulo, Brazil
Posted February 20, 2026
Full Time
About the Company
Intuition Machines, Inc. develops large-scale machine intelligence products like hCaptcha to protect online users.
Job Description
As a Senior Technical Support Engineer, you’ll work directly with customers and engineering teams to solve complex technical problems, improve product reliability, and ensure a smooth customer experience. You will troubleshoot complex backend and frontend issues, work with engineering teams, and improve the product by debugging, prototyping, or building small automation tools.
Requirements
- 5+ years in software engineering or technical support with strong coding experience
- Proficiency in Python, JavaScript, HTML, and CSS
- Experience with distributed systems, web security, and large-scale applications
- Strong problem-solving skills and attention to detail
- Excellent communication and collaboration skills
Benefits
- Fully remote position with flexible working hours
- An inspiring team of colleagues spread all over the world
- Pleasant, modern development and deployment workflows: ship early, ship often
- High impact: lots of users, happy customers, high growth, and cutting edge R&D
- Flat organization, direct interaction with customer teams