Senior Technical Support Engineer - LATAM

As a Senior Technical Support Engineer, you'll troubleshoot complex technical problems, improve product reliability, and ensure a smooth customer experience. You'll work directly with customers and engineering teams to solve issues and contribute to product improvements.

Requirements

• 5+ years in software engineering or technical support with strong coding experience
• Proficiency in Python, JavaScript, HTML, and CSS
• Experience with distributed systems, web security, and large-scale applications
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration skills

Benefits

• Fully remote position with flexible working hours
• An inspiring team of colleagues spread all over the world
• Pleasant, modern development and deployment workflows: ship early, ship often
• High impact: lots of users, happy customers, high growth, and cutting edge R&D
• Flat organization, direct interaction with customer teams
• Equal opportunity and inclusive environment