Intuitive is seeking a Technical Solution Consultant to collaborate with digital and capital sales teams to educate customers on the technical requirements of implementing Intuitive's digital solutions. The ideal candidate will have experience in medical device consulting or project management with specialization in healthcare technology and excellent communication skills.
Requirements
- Partners with Digital and Capital Sales Teams, Product Network and Data team and other cross functional partners to define, plan, and manage full activation of digital products.
- Collaborate with product development and go to market teams to identify industry trends and strengthen digital solutions.
- Forges solid relationships internally and with customer contacts
- Understand how our digital solutions integrate with Intuitive’s robotic platforms and within the hospital enterprise.
- Serve as the customer facing digital solutions technology expert.
- Support the sales process through the preparation and presentation of consultative integration strategies for Intuitive’s digital application.
- Effectively navigate hospital technology intake processes to achieve acceptance, prioritization, and implementation of digital applications.
- Manages multiple ongoing projects and resources while successfully establishing work expectations across internal and external customers.
- Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions, to satisfy the clinical expectations.
- Schedules and manages customer site and resource availability, and accuracy of field service orders to enable continuity of work and ensure resource efficiency.
- Responsible for consistent communication and reporting to stakeholders, including scope changes, schedule changes, milestone achievements, routine status updates, and others as required to maintain stakeholder awareness.
- Maintains and assure accuracy of detail within the project tracking system in SFDC and other systems.
- Responsible for escalation, decision tracking, and resolution of any identified technical implementation risks or challenges
- Proactively identifying education and skill gaps and pursuing continued education to acquire necessary expertise.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
