Senior Analyst, Infrastructure - Customer Experience
Invesco Ltd.London, England, United Kingdom
Posted March 12, 2026
Full Time
About the Company
Invesco is an independent global investment management firm dedicated to delivering an investment experience that helps people get more out of life. Great ideas transcend borders at Invesco. With 8,000+ employees worldwide and an on-the-ground presence in 25 countries, we’re driven by a pure focus on investment, broad diversity of thought across our organization, and a passion to exceed. If you're looking for challenging work, smart colleagues, and a global employer with a high-performance culture, we invite you to explore your potential at Invesco.
Job Description
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. We have an outstanding benefits package, including company-provided healthcare, a competitive annual leave allowance, generous pension provisions, income protection, health and wellness benefits, volunteering days, enhanced parental leave, life insurance, and more. We are seeking a Senior Analyst to provide expert level technology and customer support, drive continuous improvement, and contribute to service and process enhancements.
Requirements
- Extensive experience in a customer facing ‘desktop’ support role
- Proven track record in senior technical roles with ownership and accountability
- Significant contribution in major projects
- Experience of mentoring/coaching junior profiles
- Relevant Microsoft Certifications or equivalent experience
- ITIL 4 Foundation certified
- Disability Confident Scheme qualification
Benefits
- Company-provided healthcare
- Competitive annual leave allowance
- Generous pension provisions
- Income protection
- Health and wellness benefits
- Volunteering days
- Enhanced parental leave
- Life insurance