Payer Support Specialist
InvoiceCloud, Inc.Hyderabad, Telangana, India
Posted January 6, 2026
Full Time
About the Company
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces.
Job Description
InvoiceCloud is seeking a Payer Support Specialist to provide exceptional service and support to customers, assisting with payment processing, system registration, and customer inquiries in English and Spanish.
Requirements
- Fluent in English and Spanish; excellent written and verbal English and Spanish communication skills
- Ability to work independently and as part of a team
- Great attention to detail
- Active listening, problem solving & critical thinking skills
- Improving customer experience with a positive attitude
- Self-starter with a strong ability to problem-solve
- Use good judgment and know when to escalate items of concern
- Proficiency in Microsoft Office applications (Outlook, Word, Excel, etc.)
- Flexibility to adjust with shifting departmental needs
- Positive attitude and willingness to learn
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Flexible working hours
- Opportunities for professional development and training
