Trading Support Engineer (Hong Kong)
IO TECH SOLUTIONS LIMITEDHong Kong, Hong Kong
Posted January 5, 2026
Full Time
About the Company
IO Tech Solutions Limited is a leading IT talent and services provider with 25 years of industry experience. The firm specializes in IT staffing, consulting, contracting, payroll, and comprehensive talent solutions across Hong Kong, Singapore, UAE, UK, and Australia. By leveraging deep talent networks and market intelligence, IO Tech delivers strategic partnerships that connect clients to high‑potential opportunities and skilled professionals. Its distinctive advantage lies in a client‑centric approach that blends technology expertise with a global reach, enabling rapid, customized solutions for evolving IT demands.
Job Description
Trading Support Engineer responsible for ensuring seamless operation of distributed trading systems, providing trade floor support, and driving continuous improvement.
Requirements
- Own critical incidents by identifying root causes, mitigating impact, and leading post-mortem reviews
- Ensure seamless operation of distributed, multi-server trading systems
- Be the go-to expert for traders by providing hands-on trade floor support and direct application assistance
- Oversee UAT coordination and production software releases to maintain stability and performance
- Collaborate with Operations and Development teams to troubleshoot and resolve complex production issues
- Design and implement robust monitoring and logging solutions, enhancing system reliability and visibility
- Automate and optimize workflows, developing scripts and tools to drive operational excellence
- Drive continuous improvement by proactively identifying gaps and suggesting better processes or tools
- Engage in occasional after-hours support and testing as required to ensure smooth operations