The Technical Engagement Manager will lead the engagement of a Fortune 1000 account, ensuring high levels of customer satisfaction through excellent service delivery. The role involves leading weekly status calls, technical support review meetings, quarterly executive presentations, and day-to-day operational leadership and guidance.
Requirements
- Bachelors degree in Computer Science, Information Management, or similar field
- Minimum of 5-8 years hands-on technical experience in one or more domains
- Minimum of 2-3 years in a business-oriented role, such as technical project management or IT lead
- Flawless oral and written communication skills
- Strong organizational skills
- Exceptional work ethic
- In-depth experience and knowledge of business-driven technology solutions
- Passionate about their work, their company, and their career
- Absolute accountability
Benefits
- Competitive Base Salary
- Medical Insurance, Dental Insurance and Vision Care
- Life Insurance
- Short Term and Long Term Disability Insurance
- 401(k) Plan
- Flexible Spending Accounts: Health Care, Dependent Care, Transit
- Paid Time Off Bank