Market Research Manager, Customer Experience
IpsosToronto, Ontario, Canada
Posted March 30, 2026
60000 - 65000 CAD
Full Time
About the Company
Ipsos is a global market research firm providing accurate and relevant information to help clients make confident decisions. With a focus on True Understanding of Society, Markets, and People, Ipsos employs passionate experts who use advanced science, technology, and principles of security, simplicity, speed, and substance. The company conducts 50 million interviews annually, offering a distinctive approach that enables clients to act faster, smarter, and bolder.
Job Description
The Market Research Manager, Customer Experience will play a key role in supporting the provision of strategic insight to clients in the delivery of research services. The ideal candidate is an innovative thinker possessing both drive and intelligence, with a passion for matching science with insight.
Requirements
- 2+ years of experience in a research environment
- Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
- Ability to work quickly and accurately while maintaining strong attention to detail
- Strong research, analytical, interpersonal, and problem-solving skills
- Ability to draw insights and tell a story with data
- Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
- Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
- Excellent written & verbal communication skills
- Work well in a team environment
- Bachelor’s Degree or equivalent related experience
Benefits
- Generous Paid Time Off
- Healthcare plans
- Wellness benefits