Research Analyst, Customer Experience

We are looking for a Research Analyst, Customer Experience to manage the launching and ongoing maintenance of research studies and create technical specifications in proprietary software for study questionnaires. The ideal candidate will have a bachelor's degree, relevant project management and/or market research experience, and excellent verbal and written communication skills.

Requirements

• Manage the launching and ongoing maintenance of research studies
• Create and maintain technical specifications in proprietary software for study questionnaires
• Quality check study questionnaires and perform in-depth quality checks at every stage of the process
• Liaise with internal data collection teams, coding and data processing teams
• Perform data verification
• Identify and solve project issues as they arise

Benefits

• Generous Paid Time Off
• Healthcare plans
• Wellness benefits
• Flexible workplace policy