Research Analyst, Customer Experience

We are looking for a Research Analyst, Customer Experience, to manage research studies, create technical specifications, and perform data verification in a fast-paced and challenging work environment. This is an excellent entry-level opportunity for someone interested in starting a career in market research.

Requirements

• Completed bachelor's degree
• Relevant project management and/or market research experience an asset
• Outstanding verbal and written communication skills
• Excellent problem solving, critical thinking and analytical skills
• Proactive, 'can do' attitude
• High attention to detail: ability to balance overall project goal with key milestones and tasks
• Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
• Self-starter with superior organization skills who thrives in a deadline driven environment
• Ability to juggle multiple projects and diplomatically respond to conflicting needs
• Exposure to quantitative data and analytics – through relevant projects as well as basic understanding of SPSS tool
• Bilingual an asset, but not required.

Benefits

• Generous PTO
• Healthcare plans
• Wellness benefits
• Flexible workplace policy