Guest Services Coordinator
Island Hospitality ManagementNew York, United States
Posted March 5, 2026
Full Time
About the Company
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program.
Job Description
As our Guest Services Coordinator, you will cover routine office/clerical responsibilities for one of our resorts, interact with guests, and perform administrative duties.
Requirements
- Greet and establish rapport with guests
- Field resort comments, suggestions, and complaints to the Resort Manager
- Check guests in and out for their reservations
- Perform general administrative duties such as answering phones, typing, copying, faxing, and filing
- Complete and maintain resort records, reports, and files
- Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
- Ensure office supplies are sufficiently stocked and prepare supply orders as needed
- Assist with the preparation of marketing materials
Benefits
- Referral bonus program
- Seasonal now and later bonus
- Team Member Wellness Program