ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships! The Front Office Manager is responsible for the overall management and supervision of the front office/reception operations, ensuring a positive and memorable guest experience throughout their stay.
Requirements
- Age 18+
- Fluency in Russian is mandatory
- Knowledge of English - from intermediate depending on the position
- Full package of STCW certificates and a seafarer's passport/seafarer's identity card
- Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred
- Five or more-years progressive management experience in an upscale hotel or cruise ship
- Excellent communication, problem solving, decision making, and interpersonal skills
- Strong organizational and management skills in a multicultural and dynamic environment
- Superior customer service, team building and conflict resolution skills
- Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software
- Ability to work well under pressure and in a constantly challenging environment
Benefits
- Opportunity to travel to the ports of Turkey, Egypt and Greece
- Free meals and accommodation
- The ticket is at the expense of the employer
- The contract is 6-7 months
- The salary is paid in euros. A bonus system for rewarding employees, as well as tips
