ASTORIA GRANDE - GUEST RELATIONS MANAGER - МЕНЕДЖЕР ПО РАБОТЕ С ГОСТЯМИ
ISMIRA RECRUITMENT AGENCYSochi, Krasnodar Krai, Russia • Istanbul, Turkey • Alexandria, Alexandria, Egypt
Posted February 5, 2025
Contract / Temporary
About the Company
ISMIRA RECRUITMENT AGENCY provides professional recruitment services, connecting international employers with qualified personnel across multiple countries.
Job Description
ISMIRA Agency is hiring a Guest Relations Manager for ASTORIA GRANDE cruise ships. The Guest Relations Manager will assist the Front Office Manager in ensuring guests have a positive experience on board and develop strategies to keep guest satisfaction high.
Requirements
- Age 18+
- Fluency in Russian
- Knowledge of English from intermediate
- STCW certificates and seafarer's passport/seafarer's identity card
- Degree in hospitality management, business administration, or related field
- Five or more years of progressive management experience in an upscale hotel or cruise ship
- Strong communication, problem solving, decision making, and interpersonal skills
- Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise, and/or Linux computer software
Benefits
- Opportunity to travel to the ports of Turkey, Egypt, and Greece
- Free meals and accommodation
- Ticket at the expense of the employer
- Bonus system for rewarding employees
- Tips