Royal Caribbean - Front Desk Manager

The Front Desk Manager possesses a dynamic outgoing demeanor with a passion for 'Delivering the Wow' through industry leading service while demonstrating exemplary problem resolution skills.

Requirements

• Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field
• Minimum of two contracts within the shipboard operation as Guest Administration Officer, Guest Departure Officer and Assistant Front Desk Manager
• Fluency in English Language
• Ability to effectively deal with internal and external guests
• Knowledge of principles and processes for providing exemplary customer and personal service
• Ability to communicate diplomatically with managers and employees
• Ability to work positively and cooperatively in a diverse team environment
• Working knowledge of computers, internet access, and Microsoft Office
• Demonstrates a working knowledge to operate all office equipment
• Working knowledge of US cash handling procedures and foreign exchange
• Ability to speak fluently additional language(s)
• Minimum 21 years old

Benefits

• Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
• Earn recognition and career advancement opportunities
• Travel around the World
• Experience working with more than 72 nationalities
• Permanent job with contract 6-8 months onboard followed by 60 days of vacation
• Save Money as you do not pay for food and accommodation on board
• Competitive salary
• Visa fee will be reimbursed on board
• Medical insurance provided during contract