India - Senior Business Data Analyst

The Senior Business Data Analyst acts as the interface between business data domain stakeholders and the Data Teams. This role captures, analyses, and supports prioritisation requests for data services, works closely with the various IT and business teams to define data services aligned with the business processes, and provides business context to the data.

Requirements

• Operate the intake process for data, reporting, analytics and BI requests for given KPIs.
• Capture requirements, validate business objectives with business and IT stakeholders.
• Definition of the data service level agreements (SLAs) and creation of runbooks for data services management of the quality data, reporting and KPI catalogues, enabling an AI-driven data strategy.
• Providing a meaningful business context to the data.
• Tracking and reporting data service metrics (data request volumes, SLA adherence, MTTR) and identifying patterns and implementing continuous improvements of data quality.
• Facilitation of various workshops and meetings, such as requirements, solution design, etc.
• Owning business glossary, data catalogues, data dictionaries, etc.
• Conduct business process training and onboarding sessions for new power users; develop knowledge base articles and FAQs.
• Owns the Data Functional Requirements, Testing, User Acceptance Test & Data Certification from Bronze to Silver to Gold.

Benefits

• Competitive salary
• Opportunities for career growth and development
• Diverse and inclusive work environment
• Global perspective and opportunities to work with international teams
• Employee assistance programs and wellness initiatives