Netherlands - Agency Operator

The Agency Operator will be responsible for providing a 24 hours a day, 7 days a week on-call service to Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office.

Requirements

• Prior port agency experience or a background or education in the maritime, shipping or logistics field.
• Maritime or ICS shipping qualification (or willing to work towards).
• Experience working in a front facing customer service role.
• Experience of working to pre-defined processes and procedures.
• Experience of (or willing to work in) an out of hours (non-Monday to Friday) role.
• Experience of being rostered on-call with a duty phone.
• Experience working in a corporate / office environment.
• Excellent time management skills; multitasking in a fast-paced pressured environment.
• Ability to prioritize workload to meet strict timelines calmly.
• Competent user of the Microsoft Office suite including Outlook, Excel and Word.

Benefits

• Competitive salary package.
• A place to grow your career - we’ll help you set big goals and exceed them.
• Work with talented, committed, and supportive teammates.
• Value Award celebration events.