ServiceNow Business Analyst (322)
iTech AGVirginia, United States
Posted March 9, 2026
Full Time
About the Company
iTech AG is a technology consulting firm founded in 2008 that specializes in modernizing systems and processes for federal, state, and private organizations. With expertise in management consulting, agile transformation, digital platforms, cybersecurity, and cloud infrastructure, iTech AG has completed numerous large-scale projects, including migrating over 80,000 users to Office 365 and rationalizing more than 14,000 applications. The company is distinguished by its innovative approach, commitment to people-first values, and focus on delivering efficient, predictable results.
Job Description
iTech AG is seeking a Business Analyst with 3–5 years of experience within the ServiceNow ecosystem to support the design, delivery, and optimization of ServiceNow solutions.
Requirements
- 3–5 years of experience as a Business Analyst
- Minimum 2–3 years of experience working within the ServiceNow ecosystem
- Experience writing user stories in Agile environments
- Strong understanding of ServiceNow platform fundamentals
- Experience supporting end-to-end ServiceNow implementations or enhancements
- Ability to work cross-functionally with business and technical stakeholders
- Strong documentation and communication skills
- Must be able to pass a company background check
- Ability to obtain and maintain a public trust with future project placement
