iTech AG is seeking an experienced ServiceNow Developer to support and enhance an enterprise ServiceNow implementation for a federal agency customer. This role will support the current ServiceNow environment while leading the design, configuration, and implementation of the ServiceNow Strategic Portfolio Management module.
Requirements
- Design, configure, and develop solutions across the ServiceNow platform in alignment with SBA requirements and platform governance standards
- Support and enhance existing ServiceNow capabilities, including ITSM and related modules currently in production
- Develop and maintain custom applications, workflows, business rules, UI policies, client scripts, and integrations as required
- Lead implementation and enhancement of ServiceNow Strategic Portfolio Management capabilities
- Configure SPM data models, workflows, and reports to support portfolio prioritization, financial tracking, and performance management
- Collaborate with stakeholders to translate portfolio management requirements into scalable ServiceNow solutions
- Adhere to established platform governance, change management, and quality assurance processes
- Provide technical input during requirements discussions to drive feasible and maintainable solutions
- Support documentation efforts, including technical design artifacts and configuration guides
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement