The PROGRAM COORDINATOR position supports new first-year and transfer students in navigating their transition into and throughout their first year at Ithaca College by fostering inclusive holistic growth, community membership, school pride, and a sense of belonging.
Requirements
- Serve as the primary point of contact for the coordination and management of the New Student Checklist, and lead the outreach and communication strategy for incoming students via social media, SMS campaigns, email newsletters, and direct student outreach.
- In collaboration with the Associate Director, support the development and coordination of Ithaca College's Fall and Spring Orientation programs for new first-year and transfer students to include:
- Directly supervise and oversee the recruitment, selection, and training of a diverse orientation team, including approximately 60 undergraduate student leaders (Orientation Leaders & Orientation Mentors).
- Conduct work through a lens of maximizing equity, inclusion, and belonging for all constituents by promoting a flexible, collaborative and inclusive environment, and engaging in educational opportunities to increase awareness and understanding of diversity and inclusion.
- Maintain industry standard knowledge for new student orientation programs, including the transition needs of and best practices for supporting first-year and transfer student populations.
- Assist with the development of the NSTP and orientation websites, digital and print promotional materials, forms and surveys, summer outreach, and other publications, working in partnership with the College’s marketing and communications teams where appropriate.
- Lead the planning and implementation of Family Weekend programming and activities, in collaboration with campus partners.
- Represent NSTP at Admissions and other institutional events and serve as a member of campus-wide and division-wide committees or work groups (such as the Orientation Planning Committee, Mainstay Working Group, etc.) and serve as back-up chair to the Associate Director as needed.
- Serve as the advisor for the Tau Sigma National Honor Society, an academic honor society for transfer students.
Benefits
- Healthcare including vision and dental
- Generous Paid Time Off Policies
- 403B Retirement Savings Plan with Matching Employer Contribution
- EAP
- Flexible Work Plans
- Educational Benefits
- Career-Enhancing Trainings
