Service Team Manager (m/w/d)
ITM PowerBaden-Württemberg, Germany
Posted July 16, 2025
Full Time
About the Company
ITM Power develops and manufactures PEM-electrolyzers for the production of green hydrogen - a key technology for the energy future.
Job Description
ITM Power develops and manufactures PEM-electrolyzers for the production of green hydrogen. We are looking for a Service Team Manager (m/w/d) to lead our Aftersales Team in Germany, coordinate technical field service, and optimize processes.
Requirements
- Leadership and further development of the Aftersales Service Teams in Germany
- Deployment planning & resource management for field technicians
- Ensuring efficient processes and standards for technical service
- Responsibility for RAMS management at customer sites
- Definition and implementation of technical standards, SOPs, and documentation guidelines
- Conducting product training for internal and external stakeholders
- Management of material, tools, and spare parts coordination for the field service
- Management of organizational travel requirements, visas, and permits for the service team
- Regular coordination with the Head of Aftersales in Sheffield, UK
Benefits
- Attractive salary
- 30 days of vacation
- Compensation for travel times and overtime
- Modern working environment in our new location in Linden
- Part of a dynamic and experienced team
- Comprehensive induction and targeted further training opportunities
