Customer Success Manager

ITRS makes society's critical technology work by delivering automated and holistic IT observability solutions. As a Customer Success Manager, you will build relationships with customers, translate goals into adoption strategies, and partner with internal teams to deliver customer outcomes.

Requirements

• Proven experience in Customer Success or Technical Account Management role is essential
• Proven hands-on exposure to Monitoring and Observability platforms
• Strong technical curiosity and strategic judgement around Public Cloud and AI

Benefits

• Health insurance cover for you and your dependents
• Dental Cover for you and your dependants
• Employer Pension scheme
• Income Protection
• Enhanced parental leave
• Flexible hybrid working