ITRS provides next-generation, real-time monitoring and observability for hybrid IT environments and digital experiences. Our solutions are designed for the most demanding and regulated industries worldwide, enabling them keep their business-critical IT applications, infrastructure, and web services always-on. Prevent system outages. Enhance performance. Drive continuous innovation. ITRS has been named a Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring.
Open Positions
Head of Brand & Content
10+ years of B2B marketing experience, 5+ years in brand or content leadership roles, Experience with Financial Services or regulated industries
Senior Java Software Developer
7+ years of experience building complex distributed systems, deep understanding of core Java, data structures and concurrency, experience with event-driven applications and orchestration of deployment on Kubernetes
Managed Services Consultant
6 years of experience in a client-facing role, project management experience, and experience with modern operating systems and scripting languages
Professional Services Consultant
3+ years of experience in client-facing and technical roles, 12 months of ITRS Geneos expertise, proficiency in scripting languages, and understanding of databases and SQL
Service Delivery Manager
5+ years of Service Delivery Management experience, 8+ years in client-facing roles, and 3+ years of technical IT experience
Senior Service Delivery Manager
5+ years of experience in a similar role, Bachelor's degree, and strong commercial and technical skills
Junior Customer Service Agent
Junior Customer Service Agent with strong web, network, and analytical skills required
Senior Customer Service Agent
Strong Web Knowledge, Solid Network Knowledge, and Basic Programming Knowledge are required
Customer Success Manager
Proven experience in Customer Success, technical skills, and strong analytical mindset
Customer Solutions Engineer
3+ years of experience in customer solutions or sales engineering, 1+ years in APM and AIOps, experience with APM tools, and programming and scripting skills
+26 More Jobs Available!
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