ITRS is seeking a Professional Services Consultant to manage client-facing projects and improve services offered by Professional Services. The role offers a hybrid work schedule in our London HQ.
Requirements
- Minimum 12 months of hands-on experience with ITRS Geneos
- At least 3 years in a client-facing role
- Minimum 3 years in a project-oriented, deadline-driven environment
- At least 3 years in a technical IT role
- Experience with one or more UNIX-based OS
- Proficiency in at least one scripting language (Shell, Lua, Perl, Python, XML-RPC.)
- Understanding of databases and SQL
- Ability to explain complex ideas in a clear, user-friendly manner
- Interest in new technologies and software
- Willingness to participate in business analysis and project management
- Interest in managing client expectations and resolving issues
- Committed to delivering the best value and software experience to clients
Benefits
- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement