Professional Services Consultant

ITRS is seeking a Professional Services Consultant to manage client-facing projects and improve services offered by Professional Services. The role offers a hybrid work schedule in our London HQ.

Requirements

• Minimum 12 months of hands-on experience with ITRS Geneos
• At least 3 years in a client-facing role
• Minimum 3 years in a project-oriented, deadline-driven environment
• At least 3 years in a technical IT role
• Experience with one or more UNIX-based OS
• Proficiency in at least one scripting language (Shell, Lua, Perl, Python, XML-RPC.)
• Understanding of databases and SQL
• Ability to explain complex ideas in a clear, user-friendly manner
• Interest in new technologies and software
• Willingness to participate in business analysis and project management
• Interest in managing client expectations and resolving issues
• Committed to delivering the best value and software experience to clients

Benefits

• Health Insurance and Dental Health Cover for you and your dependants
• Employee Assistance Programme
• Pension
• Flexible Hybrid Working
• Enhanced Parental Leave
• Travel Insurance
• Life Assurance
• Income Protection
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement