2nd Line Support Analyst
ITS ResourcingEngland, United Kingdom
Posted September 19, 2025
Full Time
About the Company
ITS Resourcing is an independent recruitment firm dedicated to placing technical and sales talent within the IT channel and services sector across the UK and US. Leveraging deep industry expertise, the team sources high-calibre, hard-to-find professionals for roles in IT & cloud services and technology software sales. The company specializes in permanent and direct-hire staffing, ensuring a seamless fit for both candidates and clients. ITS Resourcing’s niche focus and proven track record make it a trusted partner for organizations seeking top-tier talent in a competitive market.
Job Description
A fantastic opportunity for an IT Support Engineer (2nd Line) to join a well-established Managed Services Provider near Leeds has arisen. The position involves providing 2nd line technical support to a diverse array of clients via telephone, remote support and onsite visits.
Requirements
- Good knowledge of Active Directory and Windows OS
- Administration and troubleshooting of Microsoft 365, SharePoint, Intune and Entra ID
- Exposure to Microsoft-based server operating systems with an emphasis on Windows Server 2012, 2016 & 2019
- Hypervisor experience across Hyper-V/VMWare
- Ideally have some understanding of Firewalls & routers
Benefits
- On-going training
- Lots of progression & learning
- Starting salary of up to £31,000 per annum (possibility to increase for the right person)
- Monday to Friday, 8:45am – 5:15pm
- Office based – Morley