Advising Administrative Assistant

The Administrative Assistant for the Academic Advising Center provides front-line support to students, faculty, and staff by managing inquiries, triaging student concerns, scheduling advising appointments, and connecting individuals with appropriate resources.

Requirements

• Collaborate closely with the Director of the Academic Advising Center
• Provide front-line support as the initial point of contact for students, faculty, and staff
• Schedule advising appointments utilizing Ivy Connect (Salesforce)
• Maintain and update advising caseloads by utilizing the institutional data warehouse
• Support daily operations of the Academic Advising Center
• Uphold confidentiality of student information in accordance with institutional policies and FERPA guidelines

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Spouse/child life insurance
• Long-term disability
• Short-term disability
• Retirement Plan
• Paid time off
• Free Ivy Tech tuition for employee, spouse and dependents
• Tuition Reimbursement at other institutions
• Opportunities for Professional Development
• Eligible employer under the DOL Public Service loan forgiveness program