IT Support Technician 2
JACKPOT JUNCTION CASINO HOTELMinnesota, United States
Posted July 21, 2025
23 - 37.69
Full Time
About the Company
Jackpot Junction Casino & Hotel, operated by the Lower Sioux Indian Tribe, offers a 440,000‑square‑foot gaming complex featuring 1,250 video slot machines, a 250‑seat bingo hall, and regular high‑stakes bingo events. Adjacent to the casino is the AAA‑rated Lower Sioux Lodge, a 378‑room hotel that provides upscale accommodations and a range of dining options, including a full‑service restaurant, buffet, and golf‑course‑side eateries. The property also hosts a nightclub with live music, multiple full‑service bars, and a 2Go food kiosk, creating a comprehensive entertainment experience for guests. With a workforce of 859 employees, Jackpot Junction distinguishes itself through its expansive gaming selection, frequent machine upgrades, and the prestige of its AAA‑rated lodging and tribal heritage.
Job Description
IT Support Technician 2 position involves managing hardware/software upgrades, monitoring SQL databases, and providing technical assistance to computer users.
Requirements
- 2-year degree in Computers preferred
- Combination of education and experience resulting in strong computer and information systems background
- Experience working with Microsoft products (including operating systems) and SQL
- Excellent communication and interpersonal skills
- Excellent troubleshooting and problem-solving skills
- In-depth knowledge and understanding of computer and information systems
- Knowledge of data processing capabilities and procedures
- Knowledge of internal controls
- Knowledge of report formatting
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
