Technical Service Representative

Jacuzzi Group is seeking a Technical Service Representative to provide technical support and customer service for spa products and services. The ideal candidate will interact with customers, dealers, and service centers to resolve technical issues and provide product information.

Requirements

• Fully fluent in French and English
• A minimum of 5 years’ experience with customer interaction in a manufacturing/industrial environment
• Strong technical aptitude and hands on capability in the field
• Working knowledge of mechanic components and electrical troubleshooting
• Demonstrated verbal and written communication skills
• Excellent problem-solver, able to manage and resolve conflict
• Ability to work independently and effectively with co-workers and customers
• Knowledge of MS Office Suite, ERP systems

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance