We are looking for a Unified Communications Engineer to help grow, monitor and manage our global voice and video infrastructure.
Requirements
- 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment
- Excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking
- Experience with modern voice recording platforms and messaging archiving products
- Experience with upgrading and maintaining Cisco UC products, including supporting phones, softphones and video conferencing endpoints
- Experience with integrating cloud-based conferencing technologies to on-premise infrastructure
- Ability to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability and properly manage expectations with colleagues and users
Benefits
- Familiar with the virtualisation of Cisco UC applications on enterprise-grade servers
- Strong understanding of current security standards and expectations
- Creative thinking to resolve issues
- Fluent in English