Unified Communications Engineer

We are looking for a Unified Communications Engineer to help grow, monitor and manage our global voice and video infrastructure. The role requires delivering smart solutions in a fast-paced environment without disrupting the daily workflow.

Requirements

• 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment
• Excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking
• Understanding of UC compliance products, and experience with modern voice recording platforms and messaging archiving products
• Working knowledge of Cisco APIs related to UC products, and experience with creating API automations using Python, PowerShell, etc.
• Experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones and video conferencing endpoints
• Experienced with integrating cloud-based conferencing technologies to on-premise infrastructure
• Familiar with the virtualisation of Cisco UC applications on enterprise-grade servers
• Strong understanding of current security standards and expectations
• Fluent in English