We are looking for a Unified Communications (UC) Engineer to help grow, monitor, and manage our global voice and video infrastructure.
Requirements
- 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite
- Excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking
- Deeply experienced with upgrading and maintaining Cisco UC products
- Knowledgeable about UC compliance products and experienced with modern voice recording and messaging archiving products
- Knowledgeable about Cisco APIs related to UC products and experienced with creating API automations
- Experienced with integrating cloud-based conferencing technologies with on-premise infrastructure
- Comfortable troubleshooting custom API-based integrations with UC products and services
- Familiar with the virtualization of Cisco UC applications on enterprise-grade servers
- Strong understanding of current security standards and expectations