The Senior UX Designer will lead UX strategy and define design approaches for complex digital initiatives, design user flows, wireframes, prototypes, and high-fidelity solutions, champion accessibility and inclusive design, drive contributions to the JHI Design System, and collaborate closely with marketing, product, engineering, content, and brand partners.
Requirements
- Lead UX strategy and define design approaches for complex digital initiatives.
- Design user flows, wireframes, prototypes, and high-fidelity solutions that elevate digital experiences.
- Champion accessibility and inclusive design, ensuring adherence to WCAG standards and best practices.
- Drive contributions to the JHI Design System including patterns, components, and usage guidance.
- Collaborate closely with marketing, product, engineering, content, and brand partners.
- Translate business goals, analytics insights, and user needs into clear UX recommendations.
- Guide stakeholders toward user-centered decisions through storytelling and structured rationale.
- Participate in and support all phases of the UX lifecycle.
- Maintain strong quality standards—mobile-first design, consistency, detail, and craft.
- Stay current with UX methodologies, tools, trends, and emerging best practices.
- Lead cross-functional workshops, discovery efforts, and design reviews.
- Mentor junior and mid-level designers, sharing knowledge and elevating team capability.
- Influence the broader organization through UX advocacy and thought leadership.
- Manage expectations, timelines, and communication with stakeholders across regions and teams.
- Delivery of experiences that improve engagement, usability, and business outcomes
- Increased adoption, quality, and consistency within the JHI Design System.
- Positive stakeholder alignment and cross-functional collaboration outcomes
- Demonstrated leadership through ownership, initiative, and strategic impact
- Prior UX design experience creating digital experiences
- Expertise in Figma and modern prototyping and research tools
- Deep knowledge of UX strategy, interaction design, responsive design, and accessibility
- Strong communicator able to simplify complexity and influence at all levels
- Experience working with or contributing to a design system
- Familiarity with HTML/CSS is a plus
Benefits
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to ClassPass
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- Complimentary subscription to Headspace – the mindfulness app
- All employee events including networking opportunities and social activities
- Lunch allowance for use within our subsidized onsite canteen
